101 Surf Sports Returns and Refund Policies
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer's defect. You must return the item within 14 days of your purchase.
1. Please email info@101surfsports.com to request a refund.
2. Mail your returned item to:
101 Surf Sports
115 Third St
San Rafael, CA 94901
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Some items cannot be returned if they are opened. No items can be returned if they have been used. Exceptions can be made, but must be approved ahead of time.
Merchandise that has been worn, used or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We do not refund the original shipping and handling that you paid on the order.
Thanks for your understanding and feel free to call us at 415-524-8492 with any questions.
We reserve the right to update these policies at anytime.