101 Surf Sports Stand Up Paddleboarding and Kayaking on San Francisco Bay

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer's defect. You must return the item within 14 days of your purchase.

1. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request a refund.

2. Mail your returned item to:

101 Surf Sports

115 Third St

San Rafael, CA 94901

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned if they are opened. No items can be returned if they have been used. Exceptions can be made, but must be approved ahead of time.

Merchandise that has been worn, used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We do not refund the original shipping and handling that you paid on the order.

 

Thanks for your understanding and feel free to call us at 415-524-8492 with any questions.

We reserve the right to update these policies at anytime.

 

 

Upcoming Events

Fri Nov 16 @ 8:00AM - 12:00PM
Cancelled - Free Group SUP Surf Sesh
Fri Nov 16 @ 6:00PM - 10:00PM
End Of Season Windsurf & Kiteboard Party St. Francis Yacht Club
Sat Nov 17 @ 8:00AM - 01:00PM
Paddle Race Redwood City
Sat Nov 17 @ 9:30AM - 11:00AM
Stand Up Paddleboard Lessons.
Sun Nov 18 @ 9:30AM - 11:00AM
Stand Up Paddleboard Lessons.
Wed Nov 21 @12:00AM
Shop Closed Thanksgiving Holiday
Thu Nov 22 @12:00AM
Shop Closed Thanksgiving Holiday
Fri Nov 23 @12:00AM
Shop Closed Thanksgiving Holiday
Sat Nov 24 @ 9:30AM - 11:00AM
Stand Up Paddleboard Lessons.
Sun Nov 25 @ 9:30AM - 11:00AM
Stand Up Paddleboard Lessons.