101 Surf Sports Stand Up Paddleboarding and Kayaking on San Francisco Bay

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer's defect. You must return the item within 14 days of your purchase.

1. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request a refund.

2. Mail your returned item to:

101 Surf Sports

115 Third St

San Rafael, CA 94901

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items cannot be returned if they are opened. No items can be returned if they have been used. Exceptions can be made, but must be approved ahead of time.

Merchandise that has been worn, used or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We do not refund the original shipping and handling that you paid on the order.

 

Thanks for your understanding and feel free to call us at 415-524-8492 with any questions.

We reserve the right to update these policies at anytime.

 

 

Upcoming Events

Mon Sep 24 @ 7:00AM - 09:30AM
Crissy Field Group Paddle
Fri Sep 28 @12:00AM
St. Francis YC Friday Night Windsurfing Race
Fri Sep 28 @ 7:30AM - 08:45AM
SUP Yoga Redwood City
Fri Sep 28 @ 8:00AM - 12:00PM
Free Group SUP Surf Sesh
Sat Sep 29 @12:00AM
Open - Redwood City (Saturday)
Sat Sep 29 @ 9:00AM - 11:00AM
SOLD OUT - SUP Foil Clinic with Zane Schweitzer
Sat Sep 29 @ 9:00AM - 11:00PM
Connor Baxter SUP Race Clinic San Rafael
Sat Sep 29 @ 9:30AM - 11:00AM
Stand Up Paddleboard Lessons.
Sat Sep 29 @11:00AM - 02:00PM
Intermediate & Advanced Surfski Clinic With A Rough Water Focus
Sat Sep 29 @ 3:00PM - 08:00PM
Battle Of The Bay Opening Party