Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
2. Mail your returned item to:
101 Surf Sports
San Rafael, Ca 94901
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. No items can be returned if they have been used. Exceptions can be made but must be approved ahead of time.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Thanks and feel free to call us at 415-524-8492 with any questions.
We reserve the right to update these policies at anytime.